Your guide to KALORAMA Madrid 2025 with all the information you need to enjoy without worries: cashless system, wristband collection, schedules, venue map, lockers, and more.
Get ready for an unforgettable festival!
Summary of your guide
Top-up your Cashless wristband
The only method of payment at the festival
Your wristband is an electronic wallet made up of a chip that stores your money. You can pay for everything from food and drink to merchandising.
If you top up online, you won’t have to ask for a refund of the remaining amount as it will be automatic and free of charge.
Top up your wristband ONLINE with ease and skip the queues!
For any questions or incidents, please write to: cashless@kaloramamadrid.com
Exchange your ticket for the wristband
Before entering the venue, you must exchange your 3-Day Pass or Day Ticket for the official wristband at the designated point at the entrance to Caja Mágica.
Pick-up times are:
Friday 20 and Saturday 21: 4:30 PM – 12:00 AM
- You won’t be able to access the venue without your wristband.
- Wristbands will be handed out individually upon presenting your ticket.
- Wristbands cannot be collected from another person.
- Wristband must be worn at all times.
Venue Map
With the map you will have no problem to move around the festival and find the bars, restrooms or stages.
How to get to Cája Magica
To get to KALORAMA Madrid, we strongly recommend using public transport – it’s the easiest, most convenient and sustainable option.
SPECIAL BUS SERVICE
A special night bus service will be running during the festival to help you get back home:
Extended hours: from 1:30 AM to 3:00 AM
Frequency: every 10 minutes
Extended line: SE791 Plaza de Legazpi – Caja Mágica
Bus departure point: from Calle Embajadores (check the location here)
Don’t worry – we’ve got all the info you need to get there and back with no hassle!
Schedule
Door opening and closing:
Friday 20 and Saturday 21: 4:55 PM – 2:45 AM
Concerts and stages:
Lockers
Store your belongings with total peace of mind!
Safely store your stuff and charge your cell phone while you give it your all at the festival.
Gastronomy
This year we’re offering a wide and varied food selection to suit all tastes: burgers, pizzas, Mexican cuisine, Asian dishes, and much more. You’ll also find vegetarian, vegan, and gluten-free options, so no one goes hungry.
BALORE, your sustainability space at the festival
KALORAMA Madrid has BALORE, a sustainable, safe, social space where you can find out about the festival’s commitment to environmental and social causes.
BALORE space informs you:
VIOLET point, where you can find out about the prevention and reporting of situations of harassment and sexist violence.
SAFE, EQUAL AND FREE OF SEXIST AGGRESSION FESTIVAL The organisation of KALORAMA Madrid is aligned with the campaign ‘NI UNA MÁS’ of the Madrid City Council for the fight against aggressions and sexist harassment and maintains its active commitment in favour of diversity, inclusion and equal relations between women and men.
RAINBOW point, where you can find out about KALORAMA Madrid’s commitment to the LGTBIQ+ movement.
GREEN point, where you can find out about the festival’s environmental measures.
ACCESSIBILITY and WELFARE point, about our work to improve universal accessibility for all people to the event and enhance the experience.
INCLUSION point, focused on promoting an event committed to the development of the city and the territory.
PARTNERSHIPS AND COLLABORATIONS point, where multi-stakeholder projects are promoted for the real advancement of social transformation through culture.
Have you felt or feel threatened, do you need help? Contact our security team, any staff with credentials or request support at the BALORE space.
Minors
Remember that if you’re coming with a minor, in addition to filling out the form on the website, you must bring the printed and completed parental authorization form and present it when picking up the wristband.
Reduced Mobility
We have a special service for people with reduced mobility. To make use of this service you have to request it by filling in the following form.
